Your Partner in Data Privacy

Partner with Cervello to navigate the complexities of data privacy and compliance with confidence

Enhance Your Organization's Security & Compliance with Salesforce Privacy Center

Salesforce Privacy Center equips you with a suite of tools to help stay compliant with privacy laws and regulations, and honor customer requests regarding their data. With an easy to use, no-code interface, you can create privacy and data management policies that can be configured to accommodate all of your business use-cases and organization policies.

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Data Management Policies

Right To Be Forgotten

Portability Policies

Preference Manager

Define and automate policies for data retention and deletion. The Data Management Policies feature of Privacy Center ensures data is only retained as long as necessary, reducing risk and storage costs.

Remove or Mask Data

Build reusable form templates to streamline the collection of preference criteria.
Filters and Conditions

Track and manage customer consent in one place in accordance with data privacy regulations like GDPR and CCPA.
Schedule Policies

Ensure compliance with data privacy laws and regulations by giving your customers control over their data, including conformed consent.
Data Retention and Deletion

Establish clear guidelines for data retention periods and secure deletion processes to comply with legal and business requirements.

Manage and automate data deletion requests from individuals. The Right to Be Forgotten policy feature simplifies compliance with data deletion requests, enhancing customer trust and legal compliance.

Comprehensive Data Deletion

Ensure complete removal of personal data from all Salesforce systems.
Hierarchical Control

Have granular control over the children included in parent policies.
Regulatory Compliance

Facilitate compliance with GDPR and other data privacy regulations by managing erasure requests properly.
Audit Trails

Maintain detailed records of data deletion requests and actions taken to ensure transparency and accountability.

Facilitate data portability requests, allowing individuals to receive their data in a commonly used format. Portability Policies for DSAR Requests enhance customer satisfaction by providing easy access to their data and ensures legal compliance

Streamlined Request Handling

Efficiently manage and process data subject access requests from customers within the Salesforce platform.
Quickly Compile and Share Data

Bundle PII into secure packages and share with your customers with the Portability API.
Log History of Activity

Use Portability Log to review the history and status of all DSAR requests
Compliance Support

Ensure adherence to data privacy regulations such as GDPR and CCPA by facilitating accurate and timely responses to access requests.

Manage customer preferences for communication and data usage. Preference manager ensures communications are aligned with customer preferences, improving engagement and compliance.

Templates, Not Code

Build reusable form templates to streamline the collection of preference criteria.
Consent and Compliance Tracking

Track and manage customer consent in one place in accordance with data privacy regulations like GDPR and CCPA.
Empower Your Customer

Ensure compliance with data privacy laws and regulations by giving your customers control over their data, including conformed consent.
Real-Time Synchronization

Automatically update preferences across all integrated Salesforce platforms to ensure immediate application of changes.

Select the best plan for you org's needs.

Advisory

Considering Options

Harness Cervello's expertise in navigating the complex landscape of Salesforce data privacy, security, and compliance

Understand the regulatory environment and risk around privacy laws such as GDPR, CCPA and others
Define the base Privacy Center features and capabiilities to tbe implemented
Advise on Privacy Center implementation
Provide regulatory expertise and best practices around Privacy Center features and capabilities

For clients who need lightweight advisory services, with no Cervello access to their environments

Essentials

Getting Started

Kickstart your journey with our hands-on setup and configuration of Salesforce Privacy Center

Understand the regulatory environment and risk around privacy laws such as GDPR, CCPA and others
Define the base Privacy Center features and capabiilities to tbe implemented
Implement required Privacy Center features and capabilities
- Data Management Policies
- RTBF Policies
- Portability (DSAR Policies)
- Preference/Consent Management
Train your resources on Salesforce Privacy Center

For clients who need a hands-on approach from Cervello to set up and configure Privacy Center capabilities

Premier

Specialized Engagement

Tailor your Salesforce Privacy Center implementation to the unique needs of compelx or multi-org environments

Includes everything in Essentials+:
Strategic Planning and customized implementation roadmap with a customized action plan
Development of a data protection strategy to safeguard your data with a classified inventory and privacy-by-design principles
Optimized performance and scalability of your Salesforce data management and privacy implementation
Design a Salesforce data governance model to ensure consistency, privacy, and security across individual or multi-org environments

For clients with complex data privacy requirements, such as multi-org setups

Not sure which offering's the best for your case?

Reach out

8 Aspects of Data Privacy Management

June, 2024

Compliance is an ongoing commitment, so here are eight areas to consider when evaluating and adapting your data privacy processes.

Considerations when implementing a Data Privacy Solution

June 2024

With great Data comes great Data Privacy responsibility…and there’s a lot to consider as organizations are encountering a constant exchange of personal and sensitive information.

Top Options for Data Storage in Salesforce

June, 2024

Understanding the implications of expanding storage capacity can help you find ways to optimize the Salesforce experience for your entire organization.

As a partner of 14+ years, we have extensive complementary expertise within the Salesforce ecosystem.

Data Cloud

Build and end-to-end data pipeline to unify customer data from multiple sources, and build a 360-degree unified profiles of your customers

Ingest data from CRM, Cloud Storages, and other sources
Harmonize and unify your data to build unified customer profiles
Calculate insights on data, and take action to deliver personalized experiences

Learn more

Experience Cloud

Build engaging digital experiences for your customers using data and content form the CRM

Build web experiences on the lightning platform
Customize preference centers to your brand

Learn more

Marketing Cloud

Automate your marketing processes to send relevant, on-time marketing communications to your customers.

Customize capture of preferences
Build subscriber preference center that fits your brand
Marketing driven solutions with privacy in mind

Learn more

Want to learn more? Meet with our experts.

Let's Connect

Your Partner in Data Privacy

Enhance Your Organization's Security & Compliance with Salesforce Privacy Center

Data Management Policies

Right To Be Forgotten

Portability Policies

Preference Manager

Define and automate policies for data retention and deletion. The Data Management Policies feature of Privacy Center ensures data is only retained as long as necessary, reducing risk and storage costs.

Remove or Mask Data

Filters and Conditions

Schedule Policies

Data Retention and Deletion

Manage and automate data deletion requests from individuals. The Right to Be Forgotten policy feature simplifies compliance with data deletion requests, enhancing customer trust and legal compliance.

Comprehensive Data Deletion

Hierarchical Control

Regulatory Compliance

Audit Trails

Facilitate data portability requests, allowing individuals to receive their data in a commonly used format. Portability Policies for DSAR Requests enhance customer satisfaction by providing easy access to their data and ensures legal compliance

Streamlined Request Handling​

Quickly Compile and Share Data​

Log History of Activity​

Compliance Support​

Manage customer preferences for communication and data usage. Preference manager ensures communications are aligned with customer preferences, improving engagement and compliance.

Templates, Not Code

Consent and Compliance Tracking

Empower Your Customer

Real-Time Synchronization

Select the best plan for you org's needs.

Advisory

Essentials

Premier

Not sure which offering's the best for your case?

8 Aspects of Data Privacy Management

Considerations when implementing a Data Privacy Solution

Top Options for Data Storage in Salesforce

As a partner of 14+ years, we have extensive complementary expertise within the Salesforce ecosystem.

Data Cloud

Experience Cloud

Marketing Cloud

Want to learn more? Meet with our experts.

Streamlined Request Handling

Quickly Compile and Share Data

Log History of Activity

Compliance Support